This location appears to be a friendly and helpful place, with many customers praising the staff for their kindness and willingness to assist. The ladies who work here seem to be particularly appreciated for their warmth and professionalism. Many customers have given high ratings for their experience, with some even going back multiple times for help. Some customers have mentioned that the staff are bilingual and have helped with applications for benefits, which is a big plus. The location is also convenient, located across the street from a museum. However, it's worth noting that the hours of operation are a bit limited, with the location closing at 2 PM on weekdays. This may not be ideal for customers who work and need to take their lunch breaks later in the day. Overall, this location seems like a great place to go for help and support, but may have some limitations in terms of availability.