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AccentCare Hospice-Pinellas County
11.03
11.03
Overview
AccentCare is a national leader in personal care, medical and non-medical home health, hospice and palliative care, and care management.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business location, AccentCare Seasons Hospice-Palliative Care, has a mixed reputation among clients. On the one hand, some clients have had positive experiences with the hospice care provided by the facility, praising the kindness and compassion of the staff. For example, one client was grateful for the care their friend received during their final month of life, citing the staff's quick responses and caring attitude.
On the other hand, many clients have expressed dissatisfaction with the quality of care they received. Several clients have reported instances of mismanagement, including delayed or inadequate treatment for their loved ones. One client reported that their father was given medications that were supposed to be discontinued, and another client had to intervene to ensure that their loved one received necessary medication.
The facility's pricing is a strong point, with some clients praising the affordability of the services provided. However, the facility's innovativeness is lacking, with few clients mentioning any innovative approaches or solutions provided by the staff.
One major issue that stands out is the lack of communication and follow-through on the part of the facility's staff. Several clients have reported feeling confused or frustrated by the lack of clear communication about their loved one's care, including delays in receiving medication or equipment. This lack of communication has led to feelings of mistrust and dissatisfaction among clients.
Overall, while the facility has its strengths, it also has significant areas for improvement, particularly in terms of quality of care and communication with clients.
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