AccentCare Hospice & Palliative Care-Hillsborough County

3.5

• (1 reviews)

260 1408 N Westshore Boulevard, Tampa, Florida, 33607

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AccentCare is a national leader in personal care, medical and non-medical home health, hospice and palliative care, and care management.

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Wheelchair accessible entrance

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3.5

1 reviews

Overall

3.5

Innovativeness

3.8

Quality

3.7

Pricing

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

3.5

The business offers a range of services, including personal care, medical and non-medical home health, hospice, and palliative care, as well as care management. While the overall experience is positive, some customers have reported issues with responsiveness, particularly after hours. The staff is generally described as caring and compassionate, with some employees standing out for their exceptional service. However, there are instances where patients and families felt neglected or unsupported, particularly when trying to reach the hospice team outside of regular business hours.In terms of quality, the staff's level of care is a mixed bag. Some nurses and aides have been praised for their expertise and dedication, while others have been criticized for being unresponsive or unhelpful. The hospice's inability to deliver necessary supplies, such as gloves and washcloths, has also been reported by some customers.Pricing is not a major concern, as most customers feel that the services provided are worth the cost. However, there have been some instances where customers felt that they were being taken advantage of, particularly when it came to billing and payment.In terms of innovativeness, the hospice seems to be doing a good job of offering a range of services and programs to support patients and their families. However, there is still room for improvement, particularly when it comes to addressing the needs of patients who require more intensive care.One major issue that stands out is the hospice's lack of responsiveness, particularly after hours. Several customers have reported being left without support or assistance when trying to reach the hospice team outside of regular business hours. This has resulted in feelings of frustration and neglect, particularly for patients who are in need of urgent care.