AC1 Heating and Cooling has a mixed reputation, with some customers praising their competitive prices and 24/7 emergency service, while others have had negative experiences. The company offers repair services for air conditioners, heaters, and indoor air quality systems, but some customers have reported issues with the quality of their work. There have been complaints about the company's staff, with one customer alleging that a representative tried to intimidate them into changing their review. Additionally, some customers have reported being charged for services that were not performed correctly. On the other hand, AC1 Heating and Cooling does seem to be available 24/7, which could be a convenient feature for customers with urgent needs. However, it is unclear how well they handle complaints and issues after the fact.One customer reported having a positive experience after AC1 reached out to them and proactively solved their issues. However, this was an isolated incident and does not seem to be a common practice for the company.Some customers have also reported that the company is overbooked, leading to delays in sending technicians to customers. This could be a source of frustration for customers who are waiting for repairs.It's worth noting that the company has a 3.0-star rating overall, which suggests that they are not consistently meeting customer expectations.