This eye care center in Lakeland, FL, has an overall score of 4.8. The quality of service and care is consistently high, with an average score of 4.6 out of 5. However, the pricing of services may be a bit above average, with a score of 4.5 out of 5. The center's innovativeness and willingness to adopt new technologies is also noteworthy, with an average score of 4.9 out of 5.
Overall, the experience at this eye care center is very good, with friendly and knowledgeable staff, a wide range of designer frames to choose from, and state-of-the-art equipment. However, some customers have noted that the center may be a bit pricey, and a few have reported having a negative experience with one of the doctors.
The center is open from 9 am to 6 pm on weekdays and is wheelchair accessible, with a parking lot and entrance designed for people with disabilities. The center accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.
Many customers have praised the center's staff, particularly Dr. Diya Abuaita, who is described as friendly, knowledgeable, and caring. Some customers have also appreciated the center's LGBTQ+ friendly atmosphere.
While the center has received overwhelmingly positive reviews, there have been a few instances where customers felt unwelcome or uncomfortable. One customer reported feeling uncomfortable due to the color of their skin, while another reported being annoyed by a doctor's demeanor. These issues are concerning and highlight the need for the center to ensure that all customers feel welcome and respected.
Overall, this eye care center is a good choice for those looking for high-quality eye care and a wide range of designer frames. However, customers should be aware of the potential for higher prices and the need for the center to address issues related to diversity and inclusion.