This business location has a decent overall rating, but there are some concerns about the quality of service. The prices seem to be somewhat reasonable, but the innovativeness of the company is lacking. The customers have had mixed experiences, with some reporting excellent service and others expressing frustration with the responsiveness and quality of work.Some customers have praised the company for their professionalism, punctuality, and quality of work. They have also appreciated the fair pricing and the ability to schedule appointments at a time that suits them. However, others have reported issues with responsiveness, with some saying they had to wait weeks or even months for repairs to be done. There have also been complaints about the quality of work, with some customers reporting leaks and other problems after the job was completed.It seems that the company has a good reputation for installing new roofs, but the repair work may be a different story. Some customers have reported that the company was unable to fix problems with their existing roof, or that they did a poor job of fixing them. This suggests that the company may not have a strong focus on customer satisfaction, or that they may be prioritizing profits over quality.Overall, it seems that this business location has some strengths, but also some significant weaknesses. While some customers have had positive experiences, others have been left disappointed and frustrated. As a result, the company's overall rating is mediocre, and potential customers may want to exercise caution before doing business with them.