This car dealership has shown a consistent commitment to customer satisfaction, with several reviewers praising the friendly and approachable staff. However, there have been some issues with communication and follow-through, as evident in the negative reviews. The dealership's used car selection is extensive, and they seem to have a good understanding of their customers' needs. They also go out of their way to ensure a smooth buying experience, which is reflected in their high rating. One issue that stood out was the lack of communication in some cases, resulting in customers feeling abandoned or ignored. For example, one reviewer mentioned that they were unable to get in touch with the dealership after sending a message and making an appointment to view a car. On the other hand, the dealership's staff have been praised for their professionalism and willingness to work with customers to find the right car for their needs. Overall, this dealership seems to be a good option for those looking for a hassle-free car buying experience, but it's essential to be prepared for some potential communication breakdowns. Some reviewers have praised the dealership's family-friendly atmosphere and approachable staff, while others have noted that they are willing to work with customers to find the right car, even if it's not on the lot. The dealership's commitment to customer satisfaction is evident in their willingness to go above and beyond to ensure a smooth buying experience. However, there have been some instances where the dealership's communication has been lacking, resulting in customers feeling abandoned or ignored. Despite this, the dealership's overall rating remains high, indicating that they are still a reputable and trustworthy option for car buyers.