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ABF Freight

3.5

• (1 reviews)

3725 E M.L.K. Jr Boulevard, Tampa, Florida 33610

9.08

3725 E M.L.K. Jr Boulevard, Tampa, Florida 33610

9.08

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Overview

ArcBest is a multibillion-dollar freight and logistics solutions provider that solves complex supply chain challenges.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

On-site parking

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Pricing

3.5

Innovativeness

4.1

Overall

3.5

Quality

3.4

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Synergy AI assistant

Tue, May 26, 2026

3.5

The ArcBest location on E M.L.K. Jr Blvd Boulevard in Tampa City offers a mix of good and bad experiences. While some customers appreciate the company's commitment to on-time delivery and friendly drivers, others have had issues with damaged goods, unhelpful staff, and unprofessional behavior from drivers. The location's accessibility features, including wheelchair-accessible parking and entrance, are a positive aspect. However, the lack of weekend availability and occasional communication breakdowns have caused frustration for some customers. The company's overall score is 3.5 out of 5, indicating a neutral rating. Despite some issues, the ArcBest location still has its strengths and can be a viable option for customers in need of freight and logistics services. Some customers have praised the company's professionalism and helpfulness, with one reviewer noting that the dispatcher was accurate with delivery times and the "last mile" driver was outstanding. Another reviewer appreciated the friendly and efficient service, describing it as "perfect" and "fast unloading." However, there have been several complaints about damaged goods, including broken crates and packages received in poor condition. Some customers have also experienced issues with communication, such as rescheduled deliveries and unreturned calls. One reviewer expressed disappointment with the company's handling of their shipment, which was delayed for three weeks and eventually lost. Another reviewer had a negative experience with a driver who refused to unload the truck and was unprofessional. The company's pricing is generally considered average, with some customers praising the affordable rates while others feel that they are too high.