This medical service location, specializing in cardiology, has a lot to offer its patients. With a knowledgeable and professional cardiologist, Abdelnasser G Elmansoury, MD, on board, the quality of care is top-notch. Patients praise Dr. Elmansoury for being thorough, caring, and taking the time to explain their test results in great detail. The staff is also highly appreciated for being friendly, helpful, and positive.
However, there is a significant concern with the way the office handles patient requests and appointments. Several patients have expressed frustration with not being able to get an appointment in a timely manner, even after making repeated calls to the office. One patient was left with no choice but to request their medical records to be mailed to them after experiencing extreme issues with their blood pressure and not being able to get an appointment.
It's worth noting that the office has changed addresses, and some patients have reported difficulty finding the new location. The office's ability to respond to patient concerns and adapt to changes is an area that needs improvement.
Overall, this location has the potential to provide excellent care, but the issues with appointment scheduling and communication need to be addressed.