The business has a very good overall reputation, with most clients expressing satisfaction with their services. The staff is described as loving, understanding, and patient, with therapists who are kind, creative, and effective in helping children with autism make progress. Many clients have seen significant improvements in their child's social skills, emotional regulation, and academic skills. The business is also praised for its flexibility and willingness to adapt to each family's unique needs.
However, there are some concerns raised by a few clients about the business's handling of certain situations. Some clients have experienced long waitlists, missed appointments, and difficulties in communicating with the staff. There have also been issues with staff turnover, with some clients reporting that their therapists have left the business after a short period of time. Additionally, one client reported being discharged from the business without adequate notice or explanation.
Overall, the business appears to be committed to providing high-quality services to children with autism, but may need to work on improving its communication and staffing issues to better serve its clients.
The parking and restroom facilities are convenient for clients. The business has a wheelchair-accessible entrance, parking lot, and restroom, making it easy for clients with mobility issues to access the premises. Appointments are recommended, but the business appears to be flexible in accommodating clients' schedules. The working hours are consistent, with the business open from 8am to 5pm, Monday through Friday.
The business has received a 3.6-star rating on third-party review sites. This suggests that while the business has some areas for improvement, it is still a reputable and effective provider of ABA services.