This storage facility is well-known for its clean and secure units, which provide a great experience for customers. The facility's staff is also very helpful and welcoming, making the rental process easy and stress-free. Some customers have mentioned that the facility is LGBTQ+ friendly and has a safe and welcoming environment.The staff, including Michelle, have received high praise for their exceptional customer service. They are knowledgeable, friendly, and go above and beyond to ensure customers are satisfied. The facility's hours of operation are also convenient, allowing customers to access their units at their preferred time.However, one customer had a concerning experience with the facility's access protocol, which left them feeling trapped and requiring emergency assistance.Overall, this storage facility seems to be a great option for those looking for secure and clean storage units, with excellent customer service to boot. Just be sure to familiarize yourself with the facility's access procedures to avoid any issues.