Tampa Bay
AAA St. Petersburg
17.81
17.81
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Online appointments
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Innovativeness
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Quality
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This AAA office in St. Petersburg has a mix of positive and negative reviews. Some customers have reported friendly and helpful staff, efficient service, and a clean modern office. Others have complained about rude and unhelpful receptionists, long wait times for service, and poor communication. There are also concerns about the quality of service, with some customers experiencing issues with towing and roadside assistance. However, the office also receives praise for its helpful travel agents, like Cheryl Finnerty, who are knowledgeable and provide excellent service. The pricing is a mixed bag, with some customers feeling that the services are overpriced, while others believe that the prices are fair. Overall, the office seems to be struggling with consistency and reliability, but there are also signs of good customer service and a willingness to help. One major issue that stands out is the inconsistent and sometimes poor service from the front desk staff, which can be frustrating for customers. Despite this, the office has a 4.1 rating overall, indicating that it is still a viable option for customers who need AAA services.
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