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AAA Lakeland
38.62
38.62
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Based on various reviews and feedbacks, the AAA Lakeland location seems to be a reliable and trustworthy place for travel and insurance needs. The staff is generally friendly and helpful, with some agents going above and beyond to assist customers. The location has a wide range of services, including travel planning, insurance, and roadside assistance, making it a one-stop-shop for many customers. However, there are some issues that need to be addressed. One of the main concerns is the wait time for roadside assistance, with some customers waiting for hours or even days for a tow truck to arrive. This is a major issue, especially for customers who are stranded on the side of the road.Another issue is the lack of clear communication from the dispatchers. Some customers have reported being given incorrect estimates of arrival times or being left without any updates on the status of their service request.Overall, while the AAA Lakeland location has its strengths, it needs to work on improving its response times and communication with customers. With a little more attention to these areas, this location could become an even more reliable and trustworthy place for travelers and insurance customers.The location is open Monday to Friday from 8:30 AM to 5:30 PM, but it's closed on weekends and holidays. The address is Building 1457, E Memorial Blvd Boulevard, Lakeland City, and the phone number is +18636887921. The website is https://locator.acg.aaa.com/fl/lakeland/aaa-lakeland.
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