This business is conveniently located and has a wide range of services to offer, including renter's insurance, life insurance, and home insurance. They have a clear website that makes it easy to navigate and get the information you need. The business has wheelchair accessible parking, making it easier for customers with mobility issues to access their services. They accept debit cards for payment, which is convenient for customers who prefer to use this method. The business is open from Monday to Friday, 9:00 AM to 5:30 PM, which is a reasonable hours of operation for a business.
Unfortunately, there seems to be an issue with the business's customer service, as some customers have reported that the staff is not always available when they try to visit the office. This could be a problem for customers who need to discuss their policies in person.
The business has received positive reviews from many customers, who have praised the helpfulness and expertise of their agents, particularly Kelly. She has been described as reliable, patient, and willing to go above and beyond to help her clients. However, there have been some negative reviews as well, with one customer reporting a bad experience with a rude staff member.