Tampa Bay
A1 Grooming
55.40
55.40
Overview
Professional Dog Groomer. I guarantee your dog, cat, or pet will have an enjoyable experience at out dog grooming shop in Haines City, Florida.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This pet grooming shop has received mostly positive reviews from clients. Many praise the owner, Kristen, for being friendly, gentle, and doing an excellent job with their pets. Some clients mention that Kristen is very good with nervous dogs and takes the time to make sure they are comfortable. However, there are some negative reviews that mention issues with scheduling, communication, and even burns on a dog's skin. One client even claims that Kristen told them it was their fault for not brushing their dog's hair, which led to the dog getting burns. It seems that Kristen can be defensive and dismissive when confronted with negative feedback. Additionally, some clients mention that the shop can be busy and that appointments often fill up quickly, which can make it difficult to schedule a visit. The shop has a wheelchair-accessible parking lot and entrance, and they accept credit cards, NFC mobile payments, and debit cards. However, the owner has announced that they have decided to close the shop, citing personal reasons. Despite this, some clients have reported having positive experiences with the new groomers at the shop. The shop's working hours are limited, and clients are advised to schedule appointments in advance to ensure availability. Overall, while the shop has its flaws, it seems that Kristen's passion and care for her clients' pets are genuine, and she has built a loyal following among many pet owners in the area. One major issue that arises is the defensive behavior of the owner when confronted with negative feedback, which may indicate a lack of accountability and willingness to improve.
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