Quality of services is generally good, however, staff seems to be sometimes unprofessional. Some staff members were rude and unfriendly in reviews, which is disappointing for a healthcare service. However, there are many positive reviews highlighting the kindness and helpfulness of staff, which is great. Some issues were reported with scheduling and delays, which is concerning. Several patients complained about being asked to provide credit card information and having to pay convenience fees, which seems unfair. This seems to be a recurring issue, and it's something the business should address. The main issue here is that some patients have reported being treated unprofessionally and having to deal with delays and inconvenience fees.