Tampa Bay
A Quality Service of Tampa Bay Inc.
7.43
7.43
Overview
A Quality Service of Tampa Bay Inc. specializes in Air Conditioning Services, Air Conditioning Repair and Appliance Repair and services Tampa, Clearwater and St. Petersburg. Call (813) 962-0818 today!
Features
Credit cards
NFC mobile payments
Wheelchair accessible parking lot
Identifies as veteran-owned
Identifies as veteran-owned
Repair services
Online estimates
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Overall
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This company, A Quality Service of Tampa Bay Inc., has a decent overall reputation, with a score of 3.5 out of 5. The quality of their services is also somewhat average, with a score of 3.5 out of 5. However, their pricing is generally fair and reasonable, with a score of 4.8 out of 5.The company offers a range of services, including air conditioning repair, appliance repair, and heating services. They have a wheelchair-accessible parking lot and accept credit cards and NFC mobile payments. They also offer online estimates and are open six days a week, from 8am to 5pm.Unfortunately, some customers have reported issues with the company's responsiveness, punctuality, and professionalism. One customer reported that the owner, Mike, was unresponsive and did not follow through on promises. Another customer reported that the company did not fix the problem with their appliance, despite being paid in full.However, other customers have reported excellent service and have praised Mike's honesty and integrity. One customer reported that Mike was very trustworthy and did a great job fixing their air conditioning system. Another customer reported that Mike was friendly and helpful, and that they were very happy with the service.Overall, while A Quality Service of Tampa Bay Inc. has some issues, they also have many positive qualities. It's worth noting that the company is owned by a veteran, which may be a plus for some customers.One major issue that stands out is the company's lack of reliability and responsiveness. Several customers have reported being disappointed by the company's failure to follow through on promises and fix problems in a timely manner. This is a significant concern and should be taken seriously by potential customers.To address this issue, the company could consider improving their communication and response times, as well as providing more clear and accurate estimates and repair times. They could also consider implementing a system for tracking and following up on customer issues, to ensure that problems are resolved in a timely and satisfactory manner.
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