This business seems to be a well-established and reputable pet grooming service. The staff appears to be knowledgeable and skilled in their work, with many clients praising the quality of service they receive. While some clients have had excellent experiences, others have reported issues with communication and scheduling. One client even reported a potentially serious incident involving their dog's health while it was in the care of the business. Overall, the business seems to be doing many things right, but there may be some room for improvement in terms of communication and care for clients' pets. Despite this, the business has a strong reputation and many happy clients, which suggests that it may be worth considering for pet grooming needs. The business's innovativeness and attention to detail, such as offering small dog days and big dog days, are also notable. However, the reported incident with the dog's health is a major concern that should be taken seriously.