This insurance agency is a reputable establishment with 35 years of service. The staff is very kind, helpful, and friendly, making it a pleasure to work with them. They genuinely care about the needs of their clients and take the time to understand their requirements.The agency offers a wide range of insurance services, including home insurance, auto insurance, boat insurance, and condo insurance. Their expertise and knowledge in these areas are impressive, making them a trusted partner for many clients.The agency's office is easily accessible, with a wheelchair-friendly parking lot and entrance. This thoughtful detail demonstrates their commitment to inclusivity and respect for their clients' needs.While the agency has its strengths, there is one issue that stands out. The agency has a concerning history of overcharging clients, as highlighted in a negative review. One client reported being placed on a collections list despite not owing any money, only to receive a refund check months later. This experience is not only frustrating but also a breach of trust.Overall, this agency is a solid choice for insurance services, but it's essential to be aware of this potential issue.