The business has a mix of excellent and poor reviews. Many clients praise the services, saying they were helpful, professional, and reliable. However, a significant number of clients have had terrible experiences, reporting issues with communication, unresponsiveness, and a lack of professionalism. It is unclear what services are available and how they are provided, as some reviews mention conflicting information. There is a notable issue with clients who claim the business filed their taxes incorrectly, including listing them as business owners and charging them money for services that were not completed. The issue with clients being ghosted or ignored is a common thread throughout the reviews. Overall, the business has had a concerning number of complaints regarding quality of service.