This business offers a wide range of services including dog ear cleaning, anal gland expression, and full-service grooming. Clients praise the professionalism and care of Lori, the primary groomer. Many customers mention that their dogs are treated with love and care, and some even mention that Lori is the best groomer they've ever found. The business has a convenient location and offers wheelchair-accessible parking and entrance.One issue that was reported by a client is that it can be difficult to get an appointment, as the owner sometimes doesn't answer phone calls and won't call back after leaving a voicemail.Overall, the business has received overwhelmingly positive reviews from clients, with many praising its quality and professionalism. However, there is one reported issue with communication that may be a concern for some customers.