This location seems to be a reliable cleaning service provider, judging by its 2.3-star rating and customer feedback. Although some customers had mixed experiences, most of them praise the business's professional and courteous staff, particularly Jean Heller. It appears that the owner takes pride in her work and values her clients' trust. However, one major issue has arisen: there are concerns about the owner's behavior and temperament, as described by several customers. Some claim that she can be aggressive and confrontational, especially in situations involving perceived injustices. While this has been disputed by the owner, it has had a lasting impact on the business's reputation. Despite this, the business's high pricing score suggests that customers value the quality of their services. The location's working hours, from Monday to Friday, are also convenient for customers. However, it's worth noting that the business is not open on Saturdays or Sundays. Overall, the business's inconsistent service quality and owner behavior are cause for concern.