This pet grooming location seems to have its loyal clients, who have been visiting the place for years with their pets. Many customers have praised Janelle, the groomer, for being great with their dogs and providing excellent services. The clients have also mentioned that their pets loved her and always received a perfect groom. On the other hand, there was a client who had a negative experience due to the dirty and cluttered appearance of the place. They were disappointed that their dog was immediately put in a cage despite being told not to. Another client expressed their discontent with the condition of the place, recommending against bringing their Schnauzer there. Overall, the mixed feedback from clients suggests that the business could benefit from improving its facilities to better serve its customers.