Tampa Bay
A Free Tow - Susan Harris Impound Services
8.41
8.41
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Wheelchair accessible parking lot
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The business is located at Building 13303, N Nebraska Ave Avenue, in Tampa City. It offers a variety of services, including legal services, towing, and automobile storage. The business has a 4.0-star rating on third-party platforms.The hours of operation are Monday through Friday, from 8:00 AM to 6:00 PM, with no services offered on weekends. The business features wheelchair-accessible parking and accepts debit card payments.One notable issue is the potential for inconsistent service, as one customer reported being referred to another company without proper distance checking. However, this issue was acknowledged by the business owner, who apologized and promised to improve their referral process.Most customers have reported positive experiences, praising the business's professionalism, helpfulness, and competitive pricing. The owner, Susan, is particularly commended for her politeness, willingness to refer customers to other services, and attention to customer needs. The business's genuine and caring attitude is highlighted in several reviews.However, one customer did report a negative experience, citing a lack of professionalism and inconsistent service. This issue was acknowledged by the business owner, who apologized and promised to improve their process.Overall, the business seems to be well-regarded by customers for its helpfulness, competitive pricing, and genuine attitude. However, there is a potential for inconsistent service, which needs to be addressed.
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