Tampa Bay
A Data Retrieval Services Inc
12.05
12.05
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Small business
Appointment required
Online appointments
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Innovativeness
Overall
Quality
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This business is well-established and reputable, with a long history of satisfied customers. It offers a wide range of services, including data recovery, forensic consulting, and IT services. The staff is knowledgeable, friendly, and communicative, with many clients praising their professionalism and expertise. While some clients have reported issues with the recovery process taking longer than expected, the majority of reviews highlight the business's exceptional quality and attention to detail. Pricing is not explicitly mentioned in the reviews, making it difficult to evaluate. However, the business's innovativeness is evident in its ability to recover data from complex and damaged storage devices. One notable issue is the lack of transparency and communication with clients, particularly in cases where data recovery is not possible or takes longer than expected. For example, one client reported being given vague updates and a promise to call every Monday, only to have to track down the staff each week. Another client was told that their external hard drive was encrypted when it was not, and was charged $900 for a service that may or may not have been rendered. Despite these issues, the business has a strong reputation and is well-regarded by its clients.
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