Based on the provided information, A&A Used Buses and Trucks Inc. seems to be a reliable and trustworthy business. The company has a high rating of 4.7 and most customers have praised their honest and professional service. Arthur and Valerie, the owners, are highly recommended and have been commended for their exceptional customer service.
The company offers a wide range of used buses and trucks, and they have a convenient payment system that accepts debit cards, credit cards, and checks. The website provides detailed information about the available vehicles, making it easy for customers to find the perfect fit.
However, it's worth noting that there have been some complaints about the quality of the vehicles. One customer reported that the truck they purchased needed over $17,000 in repairs, and another customer experienced issues with the truck's mileage being incorrectly stated. These issues highlight the importance of carefully reviewing the vehicle's condition and documentation before making a purchase.
Overall, A&A Used Buses and Trucks Inc. appears to be a reputable business that offers a wide range of used buses and trucks. While there have been some issues with quality, the company's high rating and customer satisfaction suggest that they are committed to providing excellent service.
The business operates from Monday to Friday, 8 am to 4 pm, and is closed on Saturdays and Sundays. The phone number is +18634535558, and the website is http://www.usedbusesandtrucks.com/. The company is wheelchair accessible, with a parking lot and entrance that are easily accessible for customers with disabilities.
To address the issue of quality, it would be beneficial for the company to have a more thorough inspection process in place to ensure that vehicles are accurately represented and meet the standards of their customers. This could include providing detailed documentation and photos of any repairs or issues with the vehicle, as well as having a more transparent and accurate listing process for their website.
Additionally, it would be helpful for the company to establish a clear and reliable communication channel with their customers, particularly in cases where issues arise. This could involve providing regular updates and keeping customers informed about the status of their vehicle or any repairs that are being made.