This location seems to be a well-established and reputable roofing contractor, as indicated by the high rating and positive reviews. The business has been in operation for a long time, with customers mentioning their experience with the company dating back to 2018.The staff is often described as friendly, professional, and responsive, which is a testament to their excellent customer service. Many customers have praised the company's ability to communicate effectively, keep them informed about the progress of their project, and address any concerns they may have.The quality of work performed by the company is also highly regarded, with many customers mentioning that their roofs were installed or repaired efficiently and to a high standard. Some customers have even mentioned that the company's work was so good that it withstood severe weather conditions, such as hurricanes.Pricing seems to be competitive, with customers praising the company's reasonable prices and lack of hidden fees. However, one customer did mention that they had to wait two weeks for a response to their initial call, which is an issue that could be improved upon.In terms of innovativeness, the company seems to be keeping up with the latest trends and technologies in the roofing industry. One customer mentioned that they used high-quality products and materials for their project.One issue that stands out is the lack of transparency and communication in certain situations. For example, one customer mentioned that they were not informed about the presence of a final inspector and had to be told to place documents in a specific location. Another customer was not shown up to by the company for an estimate appointment, despite being told that someone would arrive between 8am and 12pm.Overall, this location seems to be a reliable and trustworthy choice for roofing services. However, there are areas for improvement in terms of communication and transparency.