The business has a great reputation, with a 4.5-star rating from third-party sources. Clients praise the quality of the products and the professionalism of the staff, particularly Gary. Many customers have expressed satisfaction with the services they received, citing excellent communication, a personal touch, and attention to detail. The company has a reputation for being honest and reliable, with some customers mentioning that they were able to repair or replace old blinds at a reasonable price.One of the main issues mentioned by clients is the lack of organization and poor communication at times. In one instance, a client felt that their order was not handled properly, and the final payment was processed without their knowledge. However, this issue seems to be isolated, and the majority of clients have had positive experiences with the company.The business is located in a wheelchair-accessible area, with a parking lot and entrance that are easily accessible for people with disabilities. They offer delivery services and accept various forms of payment, including NFC mobile payments, debit cards, and credit cards. The company's working hours are consistent, with a regular schedule of 9 am to 5 pm, Monday through Friday, and 9 am to 2 pm on Saturdays.Overall, the business has a strong reputation, and clients praise the quality of the products and the professionalism of the staff. While there are some issues with organization and communication, these seem to be isolated and do not detract from the overall positive experience of working with the company.