The business location is a part of the 84 Lumber chain, which stocks a wide variety of building materials and supplies in a warehouse-like space. Customers praise the friendly and knowledgeable staff, with some mentioning specific employees who went above and beyond to help with their projects. The location is wheelchair accessible and has on-site parking. However, some customers have reported issues with ordering and receiving materials, with some experiencing long wait times or receiving damaged goods.Some customers have mentioned that the prices can be high, especially for certain products, and that the staff may try to upsell or make commission-driven sales. Additionally, there have been reports of poor customer service, with some customers being left on hold for long periods or being ignored by staff.Overall, the business seems to have a mixed reputation, with some customers having positive experiences and others being disappointed with the service and prices. It's worth noting that the location seems to have a strong commitment to customer service, with many employees being praised for their helpfulness and professionalism.One issue that stands out is the inconsistent and sometimes poor customer service. Some customers have reported being left on hold for long periods, being ignored by staff, or being treated poorly by employees. This is a concern, as it can be frustrating and damaging to a customer's experience.Additionally, some customers have reported issues with ordering and receiving materials, which can be a problem for customers who are relying on the business to supply their building materials.