This rental agency has a few red flags. The customer service seems to be lacking, as many clients have reported difficulty reaching the staff or getting responses to their inquiries. Some have even reported being treated unprofessionally or discriminated against. The apartments themselves seem to have some issues, such as infestations, appliances not working, and maintenance requests being ignored. The agency seems to be more interested in collecting application fees than in providing quality service or well-maintained properties. Unfortunately, the only innovation I could find was the agency's ability to find new ways to disappoint clients.