This business has received an overall positive rating. Customers praise the professionalism, quality of service, and innovativeness of the company. The staff is knowledgeable and attentive, going above and beyond to resolve issues and provide excellent service. The owner is responsive and communicative, taking the time to explain technical information and address concerns.
Customers appreciate the company's commitment to providing high-quality service, using the right equipment and chemicals to keep pools clean and safe. The staff is thorough and meticulous, checking every aspect of the pool to ensure it is in good working order.
One issue that stands out is a negative review from a customer who had a bad experience with the company. They felt that the staff was unprofessional and that the owner was unresponsive to their concerns. However, this seems to be an isolated incident, as most customers have had positive experiences with the company.
The pricing is generally considered to be reasonable, with many customers noting that it is competitive with other pool maintenance companies. The company's willingness to work with customers to find solutions to problems and provide additional services is also appreciated.
Overall, this business has a strong reputation for providing high-quality service and a commitment to customer satisfaction. However, it is worth noting that there are some negative reviews and concerns about the company's professionalism and responsiveness.