This parking lot has been around for over 22 years and has a wheelchair accessible entrance and parking lot. The staff is helpful, as seen in their responses to customer complaints. However, some customers have reported issues with overpriced parking and citations. One customer received a collection notice after already paying for parking, and others have experienced similar issues. The staff has apologized for these mistakes and offered to help resolve the problems. The location is convenient for events at the Amalie Arena, but the prices may be higher on weekends. Some customers have recommended using the 717 app to make parking easier. Overall, the quality of the parking lot is decent, but the pricing and innovativeness need improvement. There is one major issue that needs attention: the company's inconsistent and sometimes incorrect billing practices, which have resulted in customers being unfairly charged and threatened with collections.