This parking garage has a decent overall rating, but has some issues that need to be addressed. The quality of the parking experience can be improved, with some customers complaining about confusing signage, broken elevators, and dirty stairways. The pricing can be steep, especially for short stays, and some customers have been overcharged due to miscommunication about the rate structure. However, the garage has a convenient location and easy access, making it a popular choice for parking in downtown St. Petersburg. The innovativeness of the garage could be improved, as some customers have reported issues with the parking validation system and the automated gates. Overall, while this parking garage has its advantages, it falls short in several areas and could benefit from some improvements.One major issue that has been consistently reported by customers is the confusing and misleading signage throughout the garage. Many customers have complained about the lack of clear signage indicating the parking rates, hours of operation, and other important information. This can lead to customers being overcharged or experiencing frustration when trying to exit the garage. The issue is particularly evident in the cases where customers have been charged for multiple days due to the parking rate resetting at 5am, even if they have not stayed overnight.Another issue is the cleanliness and maintenance of the garage. Several customers have complained about dirty stairways, broken elevators, and other maintenance issues. This can create a negative experience for customers and make them question the reliability and competence of the garage.Despite these issues, the garage has a convenient location and easy access, making it a popular choice for parking in downtown St. Petersburg. The garage is also well-maintained in some areas, with customers praising the automated led gates and 24-hour live video call support.Overall, while this parking garage has its advantages, it falls short in several areas and could benefit from some improvements. By addressing the issues of confusing signage, cleanliness, and maintenance, the garage could provide a better experience for customers and become a more reliable and trustworthy choice for parking in downtown St. Petersburg.