This location seems to have a mediocre reputation. The overall experience is marred by issues with quality, particularly with regards to customer service. The staff has been described as rude, unhelpful, and sometimes incompetent. Some reviewers have also experienced problems with prices, such as being overcharged or having coupons rejected. Additionally, the store's amenities, such as the restrooms, are not always available or are poorly maintained. The innovativeness of the store is also lacking, with some reviewers complaining about the same issues being present for an extended period. The only redeeming quality of this location is its pricing, which is generally considered reasonable. However, even this is not enough to offset the many issues with the quality of service and products. Overall, this location falls short of expectations and could benefit from significant improvements to its quality and innovativeness.
Examples of poor customer service include employees being unhelpful, employees arguing with customers, and employees being generally unfriendly. Some reviewers have also experienced issues with pricing, such as being overcharged or having coupons rejected. The store's amenities, such as the restrooms, are not always available or are poorly maintained. Additionally, the store's policy of not allowing some employees to purchase gas with their company discounts is seen as unfair. There have also been complaints about the cleanliness of the store and the quality of the food and beverages.