The location is well-liked by customers, with an overall rating of 4.4 out of 5. The staff is friendly and welcoming, with many customers mentioning specific technicians by name and praising their skills and work ethic. The salon is clean and well-maintained, with comfortable amenities like massage chairs. The pricing is competitive, with many customers feeling that they get good value for their money.However, there are some issues with consistency in service. Some customers have reported receiving poor service or experiencing mistakes, which has left them feeling disappointed and frustrated. Additionally, there are a few instances of rudeness from staff members, which is not ideal for a customer-facing business.The salon seems to have a good system in place for handling customer complaints, with many customers praising the owner, Cece, for her responsiveness and willingness to make things right. However, it's worth noting that some customers have reported having to wait for follow-up appointments or experiencing delays in getting their issues resolved.Overall, the salon seems to have its strengths and weaknesses. With a bit of attention to consistency and customer service, it could be an even more enjoyable and reliable destination for customers.