This business location seems to offer a decent overall experience, with a respectable rating of 4.7 from third-party sources. However, the quality of their services may vary, as seen in one client's feedback about a leaking roof that wasn't properly addressed. On the other hand, most clients have had positive experiences, praising the company's professionalism, responsiveness, and quality of work.The business has a well-maintained website with clear contact information and working hours, making it easy to find and reach out to them. They also offer convenient wheelchair-accessible parking, which is a thoughtful touch.A notable issue that arose from one client's feedback is the lack of follow-up service, which is concerning. This issue has not been mentioned by other clients, so it may be an isolated incident or a matter of poor communication. Nevertheless, it's essential to address and resolve such issues promptly to maintain a high level of customer satisfaction.Despite this issue, the business seems to be well-established, with a clear co-branding relationship with 5 Star Services of Polk County. They also offer a range of services, including roof installation and repair, which suggests that they are committed to helping their clients with their roofing needs.Overall, this business location appears to be a solid choice for those in need of roofing services, but it's essential to exercise caution and closely review any agreements or contracts before committing to their services.