The overall experience at this dental office is mediocre. The quality of care is decent, but there are some concerns about the staff's behavior and professionalism. The pricing seems to be average, with some patients feeling they were overcharged for unnecessary procedures. However, the office's innovativeness and willingness to adapt to changing situations and patient needs is a mixed bag, with some patients feeling neglected and others feeling valued.Several patients have reported issues with the staff's attitude and behavior, including rudeness, dismissiveness, and a lack of empathy. Some patients have also reported feeling rushed or ignored during their appointments. On the other hand, there are some patients who have had positive experiences with the staff, including being treated with kindness and respect.The office's ability to accommodate patient needs and concerns is inconsistent. Some patients have reported feeling like their concerns were dismissed or ignored, while others have reported feeling like their needs were prioritized. The office's communication with patients is also a concern, with some patients reporting receiving unclear or confusing messages.The office's location is convenient, and the staff is friendly and welcoming. However, the overall experience is marred by the office's inconsistent behavior and communication.One major issue that several patients have reported is the office's tendency to overcharge for procedures. Some patients have reported being told they need additional procedures that they don't actually need, or being charged for services that were not clearly explained to them. This has led to some patients feeling taken advantage of and mistrustful of the office.Overall, while this dental office has some strengths, its inconsistent behavior and communication have led to a mediocre rating.