This taxi service has a strong reputation with its clients, which is reflected in the overall rating of 4.2. While the quality of service is somewhat inconsistent, with some drivers receiving high praise and others receiving complaints, the pricing is generally considered reasonable. The company's willingness to adapt to changing circumstances and find creative solutions is also a positive aspect. However, there have been instances where drivers have been rude or inattentive, and the lack of consistency in service quality is a concern.One major issue that has been reported by several clients is the rudeness and inattentiveness of some drivers. This is not only disappointing but also reflects poorly on the company as a whole. Additionally, the company's dispatchers have also received complaints for being abrasive and disinterested.On the other hand, many clients have praised the company's friendly and courteous drivers, as well as the clean and well-maintained vehicles. Some clients have also appreciated the company's flexibility and willingness to accommodate special requests, such as waiting for them at the airport.The company's LGBTQ+ friendly policy is also a major plus, as it creates a welcoming and inclusive environment for all clients.Overall, while there are some concerns about the consistency of service quality and the behavior of some drivers, the company's strengths in pricing, innovativeness, and inclusivity make it a viable option for those in need of taxi services.