It's clear that communication is a significant challenge at 301 Flats, with multiple customers expressing frustration with getting through to someone on the phone or receiving a response to their emails or messages. Despite having a luxurious coastal living experience to offer, the property's customer service leaves much to be desired. Residents have reported being put on hold or having their calls ignored, and emails and messages often go unanswered.Some customers have been trying to get on the waitlist for over a year, only to be met with vague information and endless requests for documentation. It's concerning that the property seems to prioritize paperwork over providing clear and timely updates to prospective residents.While the property itself may offer impressive amenities, such as a swimming pool and fitness center, the poor communication has a significant impact on the overall experience. It's essential for 301 Flats to improve its customer service and provide more transparency and support to its residents.One positive comment from a customer mentions excellent service, but it's unclear how representative this experience is of the property's overall standards.