The location is a home health care consulting service provider with a range of services, including home care startup consulting, performance improvement, and training programs. The business has a strong reputation, with a 4.9-star rating on third-party reviews and numerous 5-star ratings from satisfied clients.The staff is highly knowledgeable and experienced, with experts in various areas of home care. They provide personalized support and guidance, making the process of starting and running a home care agency much easier. Many clients have praised the staff's professionalism, friendliness, and willingness to help.While the business has received mostly positive feedback, there are some areas for improvement. A few clients have mentioned difficulties with communication and follow-up, which is an area where the business can improve. Additionally, one client mentioned feeling frustrated with the sales process and felt that the company was more interested in taking their money than providing a quality service.In terms of pricing, the business is transparent about their fees and services, which is a plus. However, some clients have mentioned feeling that the costs are high, especially for the initial startup consultation.The business is also innovating and adapting to the changing home care landscape. They offer a range of services and resources to help agencies succeed, including online training and consulting. They also partner with other organizations to provide a comprehensive suite of services.Overall, the business is a solid choice for anyone looking to start or grow a home care agency. While there are some areas for improvement, the benefits of working with this business far outweigh the drawbacks. With their expertise, support, and resources, agencies can achieve success and provide high-quality care to their clients.Some common issues with the business include:* Communication and follow-up issues* High costs for initial startup consultation* Difficulty in getting approved for Medicaid waiver program* Long processing times for certain applicationsIt's worth noting that the business has a range of services and resources available to help agencies succeed, including online training and consulting. They also partner with other organizations to provide a comprehensive suite of services.If you're considering working with this business, it's essential to do your research and ask questions about their services, pricing, and experience. With the right guidance and support, you can achieve success and provide high-quality care to your clients.