This tax preparation service has a generally positive reputation, but with some issues to be aware of. The staff is known for being friendly and knowledgeable, with many clients praising their professionalism and thoroughness. They offer a range of services, including tax preparation, bookkeeping, and QuickBooks advising. Their prices are also highly rated, with many clients finding them to be very competitive.However, there are some issues with communication and follow-through. Several clients have reported difficulties in getting in touch with the staff, with some waiting long periods of time for responses or appointments. Additionally, there have been reports of mistakes made in tax preparation, including missing income and incorrect filing.One client reported having to go to another tax agency to fix issues caused by 2 Tax Ladies, including missing income and incorrect filing. Another client reported being left with no idea if an extension was filed after trying to get their taxes done.Despite these issues, the staff at 2 Tax Ladies is still praised for their friendly and personable approach, with many clients feeling comfortable and supported throughout the tax preparation process. However, it's essential to be aware of the potential for mistakes and communication issues when choosing this service.The business is wheelchair accessible, with a parking lot and entrance that are both accessible for people with disabilities. They also identify as a women-owned business, which may be a selling point for some clients. Overall, while 2 Tax Ladies has some strengths and weaknesses, it's essential to weigh the pros and cons before choosing their services.