This business has a decent overall rating, but there are some issues to consider. The quality of service is hit-or-miss, with some customers reporting damaged or ruined clothes. However, the pricing is very competitive, which might be a major draw for customers looking for affordable dry cleaning services. Unfortunately, the innovativeness of the business seems to be lacking, with many customers complaining about the same issues and problems with the owner's behavior. There are some clear issues with customer service, with several customers reporting rude or unprofessional behavior from the owner. Some customers have also reported that their clothes were damaged or ruined during the cleaning process, which is unacceptable for a business that prides itself on being affordable. On the other hand, some customers have had positive experiences and reported that their clothes were cleaned to their satisfaction. Overall, this business seems to be a mixed bag, with some good qualities and some major drawbacks. While the pricing is attractive, the potential risks to customers' clothing and the owner's behavior make it a business that customers should approach with caution.