Tampa Bay
1-800-PACK-RAT
12.78
12.78
Overview
1-800-PACK-RAT provides portable storage containers for local and long-distance moving. Call us today to see how we make moving and storage simple!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Overall
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This 1-800-PACK-RAT location in Tampa City has its strengths and weaknesses. The overall experience is decent, with an average rating of 4.0. The quality of service is also average, with some customers praising the helpful staff and others criticizing the company for being unresponsive and unhelpful.The pricing is a concern, with many customers feeling that the costs are too high. This may be due to hidden fees or charges, as one customer mentioned. The innovativeness of the company is somewhat lacking, as many customers have had issues with communication and delays.One major issue that stands out is the problem with customer service. Many customers have reported long wait times on the phone, unhelpful representatives, and a general lack of communication. This is a major concern for a company that relies on customer satisfaction.On the other hand, some customers have had positive experiences with the staff, particularly with drivers like Carrie and Bob, who were friendly and helpful. The company's ability to accommodate last-minute changes and flexible scheduling is also a plus.Overall, this location of 1-800-PACK-RAT is an average company with some areas for improvement. While it may not be the best choice for customers who value excellent customer service, it may be a good option for those who are looking for a relatively hassle-free moving experience.
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