Tampa Bay
02 Solutions
17.04
17.04
Overview
O2 Solutions provides the Tampa Bay Area with quality Durable Medical Equipment and the best customer service. O2 Solutions specializes in Oxygen, Portable Oxygen, Hospital Beds, Walkers, and Canes. We also offer home pulmonary screenings.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
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Quality
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O2 Solutions has been a mixed bag experience for customers. On one hand, the location is wheelchair accessible with a convenient parking lot and entrance. They offer delivery service, which is a great feature for customers who may need equipment or supplies brought to their homes. The staff has received praise for providing good customer service, although it's not always consistent. On the other hand, there have been several issues with customer service, including being put on hold repeatedly and not being returned after calls. Some customers have also reported difficulty in getting return labels for products, which is a common issue. The location has received several low ratings from customers, with one reviewer giving a rating of 1.0 due to poor customer service. Another reviewer had a similar experience, reporting that the staff seemed confused and unhelpful when trying to obtain a return label. One reviewer, however, had a very positive experience, praising the staff at O2 Solutions for providing excellent customer service, particularly in a life-or-death situation. Overall, it seems that O2 Solutions has room for improvement in terms of customer service and responsiveness.
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