Based on the data, the Plant City location of Zaxby's is an average restaurant with some positive and negative aspects. The overall quality of the food is decent, but there have been some issues with food being overcooked, cold, or incorrect. The pricing is reasonable, with most customers finding it to be worth the cost. The restaurant has attempted to innovate with new menu items, but some customers have been disappointed with the results.The restaurant has received criticism for its service, with some customers reporting rude or unhelpful staff. The drive-thru service is also slow, with some customers waiting up to 15 minutes to receive their orders. However, some customers have reported positive experiences with friendly staff and quick service.The restaurant's cleanliness has also been a concern, with some customers reporting roaches, ants, and black maggots in the kitchen. However, other customers have reported that the restaurant is clean and well-maintained.Overall, the Plant City location of Zaxby's is an average restaurant that could benefit from improving its service and food quality. While it has some positive aspects, such as reasonable pricing and friendly staff, it also has some significant drawbacks that need to be addressed.Some of the issues with the restaurant include:* Inconsistent food quality, with some customers receiving overcooked or cold food* Rude or unhelpful staff, which has led to negative experiences for some customers* Slow drive-thru service, which can be frustrating for customers* Cleanliness issues, including roaches, ants, and black maggots in the kitchenHowever, the restaurant has also received praise for its:* Reasonable pricing, which is comparable to other fast food restaurants* Friendly staff, who have been reported to be helpful and courteous* Attempt to innovate with new menu items, which has been appreciated by some customersOverall, the Plant City location of Zaxby's needs to work on improving its service and food quality to compete with other fast food restaurants in the area.