This location is a premier distributor of ice pop equipment in the U.S. They provide a wide range of solutions for manufacturing needs. The staff is friendly and the shopping process is easy. However, there is an issue with warranty honor which can be costly for the customers.They have a large parking lot with wheelchair accessible parking spots and the entrance is also wheelchair accessible. This is a plus for people with mobility issues. The working hours are standard and consistent, but they are not open on Saturdays and Sundays.One of the customers had a bad experience with their warranty, they refused to honor it, and it cost the customer tens of thousands of dollars in revenue. This is a major drawback. On the other hand, some customers had a great experience with the staff and the service they received.It seems that the location is focused on providing good service and solutions, but there are some concerns about the quality of their equipment and the warranty they offer. The pricing is not the issue here, but the quality of the equipment is what matters most to the customers.