This accounting firm has a strong reputation, with many satisfied clients praising their professionalism, attention to detail, and thorough knowledge of tax laws. They are well-equipped to handle complex tax situations, and their team is responsive and available to answer questions. While some clients have reported issues with responsiveness, particularly during busy tax seasons, the firm's commitment to customer service is evident in their efforts to address these concerns.The firm's pricing is generally considered fair, with many clients reporting significant savings on their tax returns. However, some clients have expressed frustration with the firm's new policies and procedures, which they perceive as cumbersome and disadvantageous to clients. Some areas for improvement include attention to detail, particularly in the preparation of tax returns, and the implementation of new policies and procedures that may be perceived as unfavorable to clients. Overall, this accounting firm is a reliable and skilled choice for individuals and businesses seeking expert tax services.