This business location appears to be a well-established pet store with a strong reputation for providing high-quality services. The average overall rating of 4.6 suggests that customers are generally satisfied with their experiences. The quality of services is consistently high, with an average rating of 4.4 out of 5. Pricing seems to be reasonable, with an average rating of 4.5 out of 5.However, one issue that was raised in some reviews is the potential for poor communication and scheduling issues. In one instance, a customer was told that they couldn't be accommodated due to being late, despite having notified the business in advance. This highlights the importance of clear communication and flexibility in scheduling.Overall, the business seems to be well-regarded for its services and products, but may benefit from improvements in communication and scheduling.