The business, Wiseman Tax and Bookkeeping, is a full-service accounting and tax preparation firm based in West Pasco County, Florida. Located on Mitchell Blvd C Street in New Port Richey City, they serve clients in both West Pasco and Pinellas counties. Their office offers on-site parking, is wheelchair accessible, and appointments are recommended.From the reviews, it is evident that the team is knowledgeable and professional in their services. Many clients have praised Karen Wiseman's expertise, understanding, and customer service. She is described as friendly, sharp, witty, and patient. The office staff is also considered professional and top-notch.On the other hand, there have been some negative experiences. One client reported being disappointed with the service, claiming not to receive their refund after discovering a mistake with their account. The owner responded, apologizing for the negative experience and explaining the steps they took to resolve the issue.Despite the mixed reviews, Wiseman Tax and Bookkeeping seems to offer high-quality services. However, some may be wary of the potential for mistakes, such as the one mentioned by the disappointed client.It's worth noting that there seems to be a lack of transparency in the communication process, as the client had to spend hours trying to resolve the issue with the IRS after being told that the firm did not have clearance to assist further.