This location has been a one-stop-shop for pre-hung door equipment and stair building machinery needs. However, the experience has been marred by numerous issues, including poor customer service, incorrect orders, and hidden charges. One customer reported being misled by the company's contract, which resulted in a $4,000 bill after the fact. The company's approach has been described as "misleading, unprofessional, and lacking care for long-term customer relationships."While there have been some positive reviews, highlighting the quality of the machines and the professionalism of the staff, the negative experiences far outweigh the positive. The company's handling of customer complaints has been inconsistent, with some claims being disputed by the owner.A wheelchair-accessible parking lot and entrance are a welcome feature, and the company offers onsite services and delivery options. However, the quality of the products and services seems to be inconsistent, and the prices may be higher than expected.There is one major issue that stands out: the company's handling of customer complaints and contracts has been a major problem for several customers. This has led to a lack of trust and faith in the company's ability to provide fair and transparent services.